Excel Restoration Water Damage

Excel Restoration Service Inc. Case Study: Northbrook Water Damage Restoration Project

Project Type

Finding any area of your home has been ruined by water damage can be quite upsetting, but especially when it is in your bedroom. Our clients in Northbrook IL began to notice that their roof ice dam was creating water damage in their master bedroom, and they realized that it was time to call in the professionals so they started to search for a water damage restoration company in Northbrook IL.

Project Challenges

After getting the phone call, our expert water damage restoration team went to the client’s house and began a plan of action to restore the areas of the home that had been damaged by the melting water from the ice dam. 

Ice dams occur when the area inside an attic close to the roof deck is above the freezing point. As the warm air underneath the roof heats the shingles and melts the snow, the water will flow down the roof until it reaches the overhanging area by the gutters and refreezes.

First and foremost, our team conducted moisture tests to discover where the leaking water caused damage. Then, in order to prevent more water damage, our team began putting in place containment measures. They also removed all of the wet items from the master bedroom and transported them to our storage facility. Most of the entire hardwood flooring and baseboards were also damaged from the water. At the end of the project, our team dried the whole space using air movers and dehumidifiers.

Excel Restoration Water Damage

Project Results

The client’s house in Northbrook IL was a two-story open-concept design. In this specific instance, we were able to complete the refinishing of both levels of the property. Apart from that, we were able to completely restore their master bedroom, replacing all of the damaged items in the process. Because we stored some of their belongings at our warehouse (furniture and clothing, for example), after the work was completed, we returned the items to their original location.

Overall, we were able to complete this job effectively, and our customer was really pleased with and satisfied with our water damage restoration service.

The Excel Restoration Process

Water damage can happen unexpectedly in Northbrook IL homes, and can result in damage to walls, floors, and personal belongings. That is why Excel Restoration Service Inc. has a specialized team of restoration professionals on call 24/7 in the event of a water damage emergency. We send in professionals to clean and repair your home, ensuring that the job is completed efficiently and to a high standard of quality. You can rely on us to restore your Northbrook IL property to its pre-loss state and provide you with peace of mind. Contact us at (847) 961-2165 for further information about our water damage restoration process.

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